Wave IP 2500

Is Your Organization Ready for IP Today?

Wave is IP at its core. When configured as a pure IP solution, Wave's integrated SIP server and native gateway resources provide a complete, standards-based IP telephony infrastructure for next-generation SIP applications and network services. Wave supports Vertical SIP IP endpoints, SIP-based PBX and applications networking, SIP trunking and IP-based remote administration.

Need to Migrate to a Pure IP Environment?

Wave includes robust voice gateway capabilities that let you migrate to next-generation IP communications services on your own timeline. Wave supports traditional voice trunk interfaces, including analog trunks, T1 and PRI-ISDN with built-in CSU/DSU functionality and V.35 access with powerful diagnostics. Wave also supports a full range of IP Codecs as well as SIP trunking services for maximum flexibility.

Supports Broad Array of Phones

Wave supports many combinations of wired and wireless SIP phones, including soft phone clients and digital telephones, as well as analog endpoints. Wave takes full advantage of both the advanced feature set and cost savings of the family of Vertical IP phones. To help protect your telephone investment, Wave supports many Comdial¨ Impact Classic digital phones as well as many Vodavi¨-branded digital phones.

CONVERSip VoIP Communications Solutions

In today’s competitive marketplace, selecting the right communications platform is a critical decision to the success of your business. Comdial’s IP Solutions provide the vital link between you and your customers –supporting a variety of functions that help your enterprise control costs, increase productivity, improve customer satisfaction and drive revenue growth. Comdial’s new converged solutions embrace the Internet standard Session Initiation Protocol (SIP), enabling interoperability across the enterprise and delivery of exciting new services. This platform supports a new way of communicating and collaborating, while fully supporting existing Comdial communications infrastructure such as PBX Features, trunk, and station interfaces.

MP5000 Media Platform

The CONVERSip MP5000 Media Platform is an evolutionary business communications solution with market-proven functionality and reliability. Whether you are a new Comdial customer or an existing one, MP5000’s hybrid architecture lets you choose how and when to leverage its internet standards-based VoIP.

FX II

The FX II is a powerful communications solution offering rich applications such as call center, unified messaging, and computer telephony integration. With flexible administrative tools and an array of integrated user tools, the FX II provides all the power and enhanced capability you need to support a full communications network.

DX-120

The DX-120 delivers all the sophisticated communications features of a big-company system, with nearly 200 calling features, in a super affordable package that comes fully loaded with advanced capabilities. Features include high-capacity analog and digital (T1 and ISDN-PRI) trunking that make it highly scalable. Direct Inward Dialing (DID) means that up to 100 stations can be reached directly from outside callers. Its auto attendant and full 150 hours of call recording capacity are on the job when your staff can’t be.

Messaging Solutions

Comdial’s family of messaging systems allows you to pick the system that’s right for your business. All are comprehensive voicemail systems with auto attendant, that offer call routing, custom greetings, and message notification, as well as hundreds of advanced features that come standard. Comdial’s solutions are designed with one goal in mind—improving business performance. Our messaging solutions come standard with the tools you need to manage all your communications needs.

Interchange

Comdial’s Interchange system offers voicemail, auto attendant, interactive voice response, and unified messaging for small to mid-sized offices. Upon the base Interchange platform, optional capabilities can be added such as work group call center, call recording, interactive voice response, and outbound telemarketing.

Corporate Office

With Comdial’s family of Corporate Office voicemail systems, you pick the system that’s right for your business. All are comprehensive voicemail systems with auto attendant, that offer call routing, custom greetings, and message notification, as well as hundreds of advanced features that come standard.

Debut

Effectively managing customer inquiries is critical to the success of small businesses. Like big company voice-processing systems, Debut provides advanced capabilities such as Automated Attendant, and Automatic Call Distribution. It is a self-contained, affordable, entry-level system that supports either 25 or to50 individual voice mailboxes.

OPTIONAL SOFTWARE APPLICATIONS (CTI)

Streamline your business communications with Comdial’s optional software packages. These programs use Computer Telephony Integration Technology to increase quality of service and productivity by letting you communicate easily from:

1. Computer-to-Telephone
2. Telephone-to-computer
3. Fax to fax
4. Telephone-to-telephone

These optional Comdial programs interface personal PCs with your phone system to control and simplify your business communications.

Impact Attendant

The Impact Attendant CTI application is a powerful communications tool that runs on your PC and interacts with your phone system through a LAN or serial connection. It lets the person answering your phone control all aspects of communications with ease and professionalism, all from a personal computer.

Your operator and an Impact Attendant-powered PC make a powerful team to route incoming calls, track down staff, and initiate conference calls – all while conveying warmth and a smile, along with an air of professional confidence. This gives your attendant the control, flexibility, and tools to best represent your company to the world.

Impact Group

Communications that Work for Workgroups Bring people in workgroups together as never before with Impact Group software, Comdial’s powerful call-processing CTI application. The Impact Group option gives you a robust desktop tool to integrate computers with telephones. It takes all the telephony functions of your telephone and those of your team and integrates them with your computer. This improves the efficiency of common telephone tasks, and assists in collaboration and communication between you and other members of your workgroup.

• Impact SCS Single Line
• 12 Line Impact SCS
• 24 Line Impact SCS
• 24 Line
• Large Display
• Corporate Call

Comdial’s Corporate Call software combines desktop PC’s with your phone system so that your entire staff can manage calls from their offices. This telecommunications solution integrates e contact management capabilities of Microsoft Outlook with a business phone system to make managing calls as easy as point and click.

QucikQ ACD

QuickQ ACD software gives your business the same advanced call control and monitoring of much larger call centers – a a price that will satisfy any cost-conscious manager. Our array of features gives you the flexibility to create your own state-of-the-art call center.

With QuickQ ACD’s call routing, customers quickly reach the right agent automatically based on caller input, DNIS, DID, or caller ID. With call queuing announcements, you keep customers informed about their status during routing, help them prepare for their conversation by providing them information, or announce new products and services. You can play different messages for different callers based upon criteria you select. It’s your choice, with all options completely at your control.

PHONES/ENDPOINTS

Endpoints

Comdial’s full=featured VoIP endpoints, multimedia pc-based endpoints, digital endpoints, and wireless endpoints offer the most functionality and flexibility you need to communicate with ease and efficiency. Each endpoint or combination of endpoints will provide your business with a communications solution that is cost-effective and designed with the features that your business needs.

• EP100
• EP200
• EP300

Traditional

From desk-top to wireless solutions, Comdial offers a broad range of traditional, quality endpoints to meet your communications requirements. An abundance of features allow you to choose the unique solution that is right for your business. And with reliability and ease of use, these endpoints provide the powerful flexibility that you need to communicate effectively.

CONVERSip

Comdial’s full-featured IP endpoints are designed to enhance your productivity. Our superior quality and advanced technology make our software-based endpoints the perfect choice for connecting your mobile and remote employees, as well as complementing your desktop endpoints for collaboration. Whether your business requires desktop endpoints or software-based endpoints the perfect choice for connecting your mobile and remote employees, as well as complementing your desktop endpoints for collaboration. Whether your business requires desktop endpoints or software-based multimedia endpoints, we offer the flexibility you need to communicate from at any location.

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